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Bluefire Claims in California

To file a Bluefire claim, call (866) 424-9511 or email claim documents to [email protected]. Bluefire runs on CENTRAL time from Texas — their phone day ends at 3:00 PM California time, earlier than any other carrier we write. Have your policy number, the date and location, photos, and the other party’s information ready — and if you’re our customer, call us first at (619) 363-4466 and we’ll open it with you.

Bluefire Insurance — verified contacts

Payments by mail
Bluefire Insurance, PO Box 143249, Irving, TX 75014
Hours
8:00 AM – 6:00 PM Central time (5:00 AM – 3:00 PM Pacific), Monday–Friday.

Bluefire runs on CENTRAL time from Texas — their phone day ends at 3:00 PM California time, earlier than any other carrier we write. The 24/7 option is their online claim form, which promises an adjuster response within 48 hours; mailed payments go to Irving, Texas.

Step by step

  1. 1

    What is different about Bluefire claims

    Bluefire’s answer to its Texas hours is a 24/7 online claim form with a promised adjuster response within 48 hours, plus [email protected] for documents. For a late-afternoon California accident, the form IS the phone: by the time Bluefire’s lines reopen at 8 AM Central, your claim is already in the queue.

  2. 2

    Before you call

    Gather: your Bluefire policy number (ID card or declarations page), date, time and location of the loss, photos of all damage and the scene, the other driver’s insurance and plate, and the police report number if one exists.

  3. 3

    File with Bluefire

    Call (866) 424-9511 — 8:00 am – 6:00 pm central time (5:00 am – 3:00 pm pacific), monday–friday.. Documents and photos can go to [email protected].

  4. 4

    What happens next

    Bluefire assigns an adjuster who inspects, values the damage, and issues a decision on your coverages. Keep every receipt (tow, storage, rental) — storage fees at a yard grow daily, so move the car as soon as the adjuster allows.

  5. 5

    If the claim gets slow or confusing

    As the broker of record we can escalate inside Bluefire in ways an individual policyholder can’t always reach. Call us at (619) 363-4466 with your claim number — no charge, it’s part of having your policy through us.

Bluefire claims — quick answers

How do I file a Bluefire claim after their phones close?

Use their 24/7 online claim form — Bluefire promises an adjuster response within 48 hours — and email documents to [email protected]. The form is the intended after-hours channel, not a workaround.

Which Bluefire program am I in, and does it matter for a claim?

Your documents say either California Prime (GSP) or Nations (NIC). Mention it when you call — it routes your file to the right desk and skips a lookup step.

Will a claim raise my Bluefire rate?

An at-fault claim usually affects rating at renewal; a not-at-fault claim generally affects it far less or not at all. If the renewal comes back high, that’s exactly when to have us re-shop it — we write multiple California carriers and moving is free.

Need immediate high-risk coverage? Call Auto World Insurance at (619) 363-4466 for a Bluefire quote and same-day SR-22 filing.

Two minutes, no SSN required, English or Spanish — one licensed California broker, never a list of agents calling you.

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Auto World Insurance Services · CA License #6005606 · Rates from the $29/mo anchor where eligible

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