Kemper Cancel or Switch in California
You can cancel a Kemper policy any time — call 800-782-1020, or have us handle it as your broker. Unearned premium is refunded, normally pro-rata on a California personal auto policy. Never just cancel the card: the policy then dies for NON-PAYMENT, which reads far worse on every future application than a clean cancellation.
Kemper Auto Insurance — verified contacts
- Service
- 800-782-1020
- Pay by phone
- 800-933-8788
- New claims
- 800-353-6737
- Online
- kemper.com policy portal
Kemper splits its lines: pay-by-phone is 800-933-8788, new claims are 800-353-6737, and billing service is 800-782-1020 — three different numbers for three different jobs, so calling the right one skips a transfer queue. Roadside runs on its own line too (877-268-7416).
Step by step
- 1
Cancelling with Kemper, specifically
Cancelling Kemper means one call to the SERVICE line (800-782-1020) — not the payment line, which can only take money, and not the claims line. Kemper’s multi-line structure trips people into ’I called and they said they can’t help’: they can, on the right number, or we make the call for you.
- 2
Line up the replacement FIRST
Even a one-day gap counts as a lapse and raises what every carrier charges you next. We bind same-day with the carriers we write — get the new policy active, then cancel Kemper, in that order.
- 3
Cancel with Kemper
Call 800-782-1020 and request cancellation effective the date your new coverage starts. If your policy is through our office, one call to (619) 363-4466 and we do this part with Kemper for you.
- 4
The refund
Kemper returns the unearned premium — the portion of what you paid that covers days after the cancellation date. Watch for it in the same way you paid; if it hasn’t appeared in a reasonable time, we can chase it with your policy number.
- 5
If you carry an SR-22
Cancelling a policy that carries your SR-22 triggers the insurer to notify the DMV, and your license can suspend again. The SR-22 has to move to the new policy the same day — this is the single most common self-inflicted suspension we fix, and it’s completely avoidable.
Kemper cancel or switch — quick answers
How do I cancel a Kemper auto policy?
Call Kemper’s service line at 800-782-1020 (option 3) — not the payment or claims lines — or have us submit it as your broker with an effective date matched to your new policy.
Will Kemper refund what I already paid?
Unearned premium comes back per California rules, normally pro-rata. If you paid in full for the term, the refund is the unused portion; installment payers see a smaller settlement after earned premium and fees.
Does cancelling Kemper hurt my record?
A requested cancellation with no gap: no. A cancellation for NON-PAYMENT (the cancel-the-card shortcut): yes — carriers see it on your history and price you as a higher risk for years. The method matters more than the fact.
Get your free Kemper quote today. Call Auto World Insurance at (619) 363-4466 or request a quote online. Se habla Espanol.
Two minutes, no SSN required, English or Spanish — one licensed California broker, never a list of agents calling you.
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