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Kemper Claims in California

To file a Kemper claim, call 800-353-6737. Kemper splits its lines: pay-by-phone is 800-933-8788, new claims are 800-353-6737, and billing service is 800-782-1020 — three different numbers for three different jobs, so calling the right one skips a transfer queue. Have your policy number, the date and location, photos, and the other party’s information ready — and if you’re our customer, call us first at (619) 363-4466 and we’ll open it with you.

Kemper Auto Insurance — verified contacts

Pay by phone
800-933-8788
New claims
800-353-6737

Kemper splits its lines: pay-by-phone is 800-933-8788, new claims are 800-353-6737, and billing service is 800-782-1020 — three different numbers for three different jobs, so calling the right one skips a transfer queue. Roadside runs on its own line too (877-268-7416).

Step by step

  1. 1

    What is different about Kemper claims

    Kemper separates claims completely from billing: 800-353-6737 is claims-only, staffed for first reports, with roadside on its own line (877-268-7416). Do not report a claim to the billing number — it cannot open one. The upside of the split: the claims queue is not clogged with payment calls, so first reports connect fast.

  2. 2

    Before you call

    Gather: your Kemper policy number (ID card or declarations page), date, time and location of the loss, photos of all damage and the scene, the other driver’s insurance and plate, and the police report number if one exists.

  3. 3

    File with Kemper

    New claims: 800-353-6737 — a dedicated claims line, separate from billing (800-782-1020).

  4. 4

    What happens next

    Kemper assigns an adjuster who inspects, values the damage, and issues a decision on your coverages. Keep every receipt (tow, storage, rental) — storage fees at a yard grow daily, so move the car as soon as the adjuster allows.

  5. 5

    If the claim gets slow or confusing

    As the broker of record we can escalate inside Kemper in ways an individual policyholder can’t always reach. Call us at (619) 363-4466 with your claim number — no charge, it’s part of having your policy through us.

Kemper claims — quick answers

What is Kemper's claims phone number?

New claims: 800-353-6737 — a dedicated line separate from billing. Roadside assistance is 877-268-7416. Have your policy number, the loss details and photos ready.

I called Kemper billing about my accident and got nowhere. Why?

Kemper’s lines are specialized: the billing side cannot open a claim. Call 800-353-6737 — claims only — and the first report goes through immediately.

Will a claim raise my Kemper rate?

An at-fault claim usually affects rating at renewal; a not-at-fault claim generally affects it far less or not at all. If the renewal comes back high, that’s exactly when to have us re-shop it — we write multiple California carriers and moving is free.

Get your free Kemper quote today. Call Auto World Insurance at (619) 363-4466 or request a quote online. Se habla Espanol.

Two minutes, no SSN required, English or Spanish — one licensed California broker, never a list of agents calling you.

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