National General Cancel or Switch in California
You can cancel a National General policy any time — call 1-800-468-3466 or email [email protected], or have us handle it as your broker. Unearned premium is refunded, normally pro-rata on a California personal auto policy. Never just cancel the card: the policy then dies for NON-PAYMENT, which reads far worse on every future application than a clean cancellation.
National General Insurance — verified contacts
- Service
- 1-800-468-3466
- Online
- My NatGen Policy
- Payments by mail
- National General Insurance, PO Box 89431, Cleveland, OH 44101
- Hours
- Claims line answers 24/7.
One number — 1-800-468-3466 — handles both payments and new claims, and the claims side answers around the clock. The online portal is a separate site, My NatGen Policy, not nationalgeneral.com itself.
Step by step
- 1
Cancelling with National General, specifically
Because National General sits inside the Allstate family, drivers sometimes assume an Allstate office can close the policy — it cannot. The auto policy is its own contract: make the request against the NatGen policy number specifically, and confirm the effective date in writing through My NatGen Policy.
- 2
Line up the replacement FIRST
Even a one-day gap leaves you uninsured — and an accident on that day is yours to pay. We bind same-day with the carriers we write — get the new policy active, then cancel National General, in that order.
- 3
Cancel with National General
Call 1-800-468-3466 (claims line answers 24/7) or write to [email protected] and request cancellation effective the date your new coverage starts. If your policy is through our office, one call to (619) 363-4466 and we do this part with National General for you.
- 4
The refund
National General returns the unearned premium — the portion of what you paid that covers days after the cancellation date. Watch for it in the same way you paid; if it hasn’t appeared in a reasonable time, we can chase it with your policy number.
- 5
If you carry an SR-22
Cancelling a policy that carries your SR-22 triggers the insurer to notify the DMV, and your license can suspend again. The SR-22 has to move to the new policy the same day — this is the single most common self-inflicted suspension we fix, and it’s completely avoidable.
National General cancel or switch — quick answers
Do I cancel National General through Allstate?
No — the NatGen policy is its own contract. Cancel through National General directly at 1-800-468-3466, or have us process it as your broker so the effective date lines up with your replacement policy to the day.
How do I get proof my National General policy cancelled?
Ask for the cancellation confirmation in writing and download your final documents from My NatGen Policy before the login closes — after cancellation, portal access can end.
Does cancelling National General hurt my record?
A requested cancellation with no gap: no. A cancellation for NON-PAYMENT (the cancel-the-card shortcut) is the bad version: it can leave you uninsured, it can end a loyalty credit, and the next company may ask about it. The method matters more than the fact.
Get your free National General quote today. Call Auto World Insurance at (619) 363-4466 or request a quote online.
Two minutes, no SSN required, English or Spanish — one licensed California broker, never a list of agents calling you.
Start My QuoteAuto World Insurance Services · CA License #6005606 · Liability-only from $31/mo for qualifying drivers — a starting point, not a quote. · Rates vary by driver and are subject to underwriting.