National General Cancel or Switch in California
You can cancel a National General policy any time — call 1-800-468-3466 or email [email protected], or have us handle it as your broker. Unearned premium is refunded, normally pro-rata on a California personal auto policy. Never just cancel the card: the policy then dies for NON-PAYMENT, which reads far worse on every future application than a clean cancellation.
National General Insurance — verified contacts
- Service
- 1-800-468-3466
- Online
- My NatGen Policy
- Payments by mail
- National General Insurance, PO Box 89431, Cleveland, OH 44101
- Hours
- Claims line answers 24/7.
One number — 1-800-468-3466 — handles both payments and new claims, and the claims side answers around the clock. The online portal is a separate site, My NatGen Policy, not nationalgeneral.com itself.
Step by step
- 1
Cancelling with National General, specifically
Because National General sits inside the Allstate family, drivers sometimes assume an Allstate office can close the policy — it cannot. The auto policy is its own contract: make the request against the NatGen policy number specifically, and confirm the effective date in writing through My NatGen Policy.
- 2
Line up the replacement FIRST
Even a one-day gap counts as a lapse and raises what every carrier charges you next. We bind same-day with the carriers we write — get the new policy active, then cancel National General, in that order.
- 3
Cancel with National General
Call 1-800-468-3466 (claims line answers 24/7) or write to [email protected] and request cancellation effective the date your new coverage starts. If your policy is through our office, one call to (619) 363-4466 and we do this part with National General for you.
- 4
The refund
National General returns the unearned premium — the portion of what you paid that covers days after the cancellation date. Watch for it in the same way you paid; if it hasn’t appeared in a reasonable time, we can chase it with your policy number.
- 5
If you carry an SR-22
Cancelling a policy that carries your SR-22 triggers the insurer to notify the DMV, and your license can suspend again. The SR-22 has to move to the new policy the same day — this is the single most common self-inflicted suspension we fix, and it’s completely avoidable.
National General cancel or switch — quick answers
Do I cancel National General through Allstate?
No — the NatGen policy is its own contract. Cancel through National General directly at 1-800-468-3466, or have us process it as your broker so the effective date lines up with your replacement policy to the day.
How do I get proof my National General policy cancelled?
Ask for the cancellation confirmation in writing and download your final documents from My NatGen Policy before the login closes — after cancellation, portal access can end.
Does cancelling National General hurt my record?
A requested cancellation with no gap: no. A cancellation for NON-PAYMENT (the cancel-the-card shortcut): yes — carriers see it on your history and price you as a higher risk for years. The method matters more than the fact.
Get your free National General quote today. Call Auto World Insurance at (619) 363-4466 or request a quote online.
Two minutes, no SSN required, English or Spanish — one licensed California broker, never a list of agents calling you.
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